Judith March Tracking Order Status

I received a damaged product and reached out to their customer service team 3 times with no response. I tried contacting them on Instagram and received unhelpful/strange responses that did not resolve the situation. Ultimately I received a damaged product with no resolution. I would not recommend shopping with Judith March.

As many others have stated, this company is defrauding customers. They took people's money for products and didn't deliver those products in the stated time frame or even within 30 days per FTC regulations and didn't even provide not ONE email to customers that ordered explaining what the hold up was and provide an opportunity to cancel when clearly many packages were not going to arrive in time or in time for Christmas. I suggest everyone return for a full refund and claim a chargeback with your credit card company. They look peoples money and didn't deliver and when they did products were misrepresented and damaged. Seems like they went for a cash grab probably to pay for their new warehouse they touted on instagram and figured people wouldn't care if their items were late or damaged and that they'd hold them to their "no returns" policy.

I ordered two Christmas gifts from Judith March on November 16th. I was guaranteed to get them by Christmas. Christmas came and went and the gifts had still not arrived and I had called customer service about this twice and was assured they'd be here by Christmas so I was very disappointed. Then on January 2nd my gift package arrived and one of the items I ordered was missing. I called customer service and explained to them how upset I was. They said they'd get the other item out asap and give me a free snowflake beanie hat. In a few days I received it those items. I also got a girl mom sweater as a gift for Christmas from Judith March. After wearing it twice I turned it inside out to wash it on the gentle cycle and all of the patches are coming off. They were just glued on nothing else to hold them in place. I will never order from this company again. It's too expensive, the delivery is awful and the products fall apart.

Absolutely horrible experience. I preordered an item that took forever and then it was completely different from the 140. Pictured sweater when it arrived. Item returned!

I ordered from their Holiday collection. Unfortunately I hate the fit of the pullover but they have such a stupid return policy. I also bought a hat. I placed two orders on October 23rd not too far apart time wise and I ordered a sweater along with a different hat. The first order arrived and it’s definitely not something I want now. I’m mad that I can’t return it. The second order had yet to even go into production so I emailed them twice asking them to just please cancel my order. They did not respond at all. I check my email today and I only got partially refunded. I mean it’s literally almost Christmas. I don’t need it so why the heck can’t you just give me a full freaking refund! I regret ever ordering from this place! The fact that they can’t respond to their emails. I mean I’m sorry if they got mad that I wanted to just cancel my order but since I placed both orders on October 23rd and only received one is just absolutely ridiculous! I really would like some answers but I highly doubt I’ll get that. This company is a freaking joke! I will not ever be ordering from them ever again!