Joe's Crab Shack Tracking Order Status

We had dinner here. Service was good and the food was delicious.

The restaurant wasn't very busy which was a pleasant surprise. Not too loud. Everything was clean and neat except for the seagull eating someone's leftovers outside the window. Our waitress was Valerie and the service she provided was very good, Exceptional even. Food was overpriced and under portioned though. I ordered the calamari tortilla appetizer that runs $19.99 and is usually very good, but I only received about five calamari with it.. and they looked NOTHING like the ones on the menu. After reporting this to my waitress the portion was corrected. I ordered the cajun crab pot that runs 45-50 bucks, and was very disappointed in the portion size. No attempt had been made to cook it properly and it was woefully over seasoned in way too salty. The Lobster claw was full but the SINGLE crab leg cluster and the body of the crab was all but empty and or shriveled. The shrimp were hard to peel.. (overcooked) About half of the mussels were empty as well. Upon emptying the pot I noticed that the bottom has a HUGE dimple or bump that rises up from the bottom so the the contents are ridiculously exaggerated. Shame on you, Crab Shack. I haven't been here in a while as I was disappointed by the same issues last time... There has been no change in the exaggerated portions that are typically pictured in the menu. Some of the pictures are no longer there... I wonder why. But I thought I'd give you guys another chance. Big Fail except for the service and the staff who were excellent. I know that seafood and labor is expensive but we live on the Gulf Coast, people. Sorry, Joe, but I don't think I'll be back.

Great experience for the price you pay. It's not a high-end restaurant, but a very decent place. Food taste great and staff is super friendly!

Joe's crab shack is the best restaurant me and my dad have ever been to it has the best food anyone has ever eaten Thank you Joe's Crab Shack for the amazing food It was the best time I have ever been at.

Great seafood but just a little slow on refilling our drinks and checking on us. The crab was amazing though.