Joe Browns Tracking Order Status

Ordered a lot of clothes to try on and kept a couple of things. Very easy to make returns.

There customer care is outstanding. I had a problem with an order, the staff went the extra mile in making sure I was looked after and the matter was resolved. There manner in correspondence and service was exemplary. The clothes and accessories are fantastic, Thank you C Howard

I placed an order with Joe Browns, and then after placing the order, I logged onto here to read the reviews. I read so many negative reviews, and this concerned me, so I tried to cancel my order. The order was not cancelled, the clothes arrived. The fabrics weren't great and the length seems to be for tall people. I arranged to return the complete order via Evri, which was all fine, and the refund was processed in a timely manner. Based on the reviews, I am unlikely to place an order with Joe Browns again, too many negative reviews doesn't give me confidence in the company.

Men's red retro vibe t-shirt - washed once at 40 degrees and now very faded and the cassette logo is a pale light grey. Awful quality and very disappointed 😞

I bought a Joe Brown dress from a store in April and love it, this is the first time I’ve ordered from Joe Brown on line, excellent service, delivery in 25 hours. Sadly the dress I wanted was out of stock, so ordered my second choice, the size 10 fits perfectly, (I’m a size 10-12) feels lovely on, very happy with my purchase. I will definitely buy more from this company. Thank you for such beautiful dresses and first class service.