JigsawPuzzle.co.uk Tracking Order Status

I ordered jigsaw for my grandson, then read the reviews and thought I'd done the wrong thing! I wouldn't normally write a review but in this case I have to because yes, the company is abroad, but I ordered on 8 Nov, they confirmed the order with expected delivery date of 22 Nov, notified me of despatch and the jigsaw was delivered 16th Nov and I have to say it's perfect. I'd definitely order again.

Felt I had to leave this review - googling ‘custom/personalised jigsaws’ it seems many of the cheaper options were not in the uk despite .co.uk address, decided to try this one - glad I did. Ordered ordered Monday Morning and was delivered from Slovakia via Royal Mail on Thursday - MORE than happy with that. Was exactly as described and the bonus was the jigsaw pieces were already broken up and in a sealed bag inside the custom box!!!! 10:10 and will be using again!

Agree with other review, not sure about the bad press as only have positive comments. I ordered a custom puzzle that was received in 10 days from order. Great quality puzzle and sturdy box. Arrived in tip top condition, really happy with purchase. There are loads of .co.uk companies out there that aren't based in the UK, but it's easy enough to check. Based on my experience I would 100% recommend.

Beautiful puzzles, but poor customer service. Missing puzzles not replaced , not sold , basically not interested once sold.

I ordered a custom jigsaw puzzle on 8th March, got a shipping email on 10th March it arrived today on 22nd March. It actually came last week , but I wasn’t in and had to arrange a redeliver with Royal Mail. Don’t quite understand why there are so many bad reviews on here. They made me dubious to order from the site, but I’m glad I did. Trustpilot doesn’t allow images or even LINKS to images hosted online, which is ridiculous, as I have photos of the puzzle box as proof and I felt that would’ve been important to share.