Jeulia Tracking Order Status

Ich habe innerhalb des letzten halben Jahres 2x bei Jeulia bestellt. Bei beiden Bestellungen habe ich die Meerjungfrauenkette dazu erhalten (meine Tochter und Ihre Freundin haben sich riesig gefreut)… Tja und mein beiden Eheringe (ich konnte mich einfach nicht entscheiden) … sind einfach großartig! Die Lieferung war schneller als erwartet. Regelmäßige Emailupdates bzgl der Stand der Dinge, gab es auch! Ich kann es nur empfehlen! Wenn ich Bedarf habe, ist mein erster Blick immer auf der Seite von Jeulia!

The Good: Shipping was fast. Customer service is generally friendly. They actually caught a duplicate order of mine and reached out and I was able to cancel that order. I am very grateful for that and the reason I am giving two stars instead of one. The rings shine nicely. The Bad: The returns are not what I would say "easy" as claimed on their website. You have to get authorization to get a refund to your original payment (note you can get a store credit faster). There are many rules in terms of exchanging which you don't have to deal with other companies that are like them. I think they are overpriced for the overall quality. In the end, I wouldn't recommend purchasing from this company unless you are sure that you want to keep the item. If it is your first time do not purchase more than two pieces or do any upgrades. This way you can avoid the 35% restocking fee if you didn't see that before you purchased. For me, this was a mistake learned for rushing my purchase (of course the one time I didn't actually check into the return policy). I had purchased from other companies like this one and never encountered such a high restocking fee on inexpensive items.

Beautiful jewellery at the best prices! Customer service A++

I bought a ring and it came really beyond my expectations. The delivery was timely.

Por tres ocasiones no estuve satisfecha con unos aros y el equipo de soporte me permitieron con mucha amabilidad y profesionalidad el cambio hasttener mi aro deseado. Son excelentes y los aros de matrimonios de buena calidad . He comprado cuatro y uno a mi hija. Los recomiendo 100%