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We were booked on a honeymoon trip to Greece and chose a lovely hotel via jetsetter. We decided to go with their deal due to the special perks included ie. free bottle of wine, hamper, welcome drinks, % off any hotel bought food etc. The concept is great and booking process was easy however turned out that jetsetter then booked us via Expedia and the hotel had received none of the jetsetter information or included perks that we were told we would receive. It just came through to them as an Expedia booking and we weren't offered any of the items we were promised, even after we showed them our jetsetter papers as the bookings didn't match up and then the hotel got frustrated at us. I feel that it was a bit of a scam - It didn't ruin the trip but it was a let down.. just book via Expedia next time and don't be expecting any perks!

I used Jetsetter for the first time on my previous vacation.Well,just a short trip to one of the Malaysian islands,good enough for me and the missus to chill and unwind.Jetsetter recommended a 5 star boutique hotel-Casa Del Mar.What can i say? Thumbs up to a 5 star experience!! I couldn't thank enough the staff ( I didn't catch her name though,haha) who responded diligently to my emails to accommodate my requests.No disappointment. I'll definitely be using Jetsetter for my future vacations. Thanks Jetsetter.No regrets.

I just returned from the Greek Island Hopping trip that I purchased from JetSetter, and was very disappointed. 1) The package was supposed to include a day in Athens for site-seeing, but that was not possible because they scheduled me to get in very late, and then leave very early the next day. So disappointing!!!! 2) Also, my package was supposed to include free breakfasts all days, and I could not get those on two days because of my scheduled pick-up times being too early in the morning. 3) Communication was horrible. They never answered emails re: questions, and during the trip, we often didn't know who was going to pick us up for the next leg of the trip, or even when our pick-up time was. 4) the hotels they booked for us were very mediocre, and the rooms we were assigned were the lower quality rooms at each hotel. 5) After pricing out everything, I found that I would have saved about $1,000 if I had booked the exact same trip myself, instead of using Jetsetter! 6) They booked me on a flight from Chicago to Athens that had a layover in Istanbul, when there were plenty of similarly priced flights that flew direct. The whole trip was just poorly organized, poorly planned, mediocre, and not a good value. I will never use them again.

I used Jetsetter for the first time recently and I can't wait to use it again for my next trip. I was able to book a fantastic room at a top hotel for a fraction of the price ( I sound like a commercial) but honestly, my room was huge, I was in the center of everything, the process was super easy....Bring on the next vacation!!!

Jetsetter always has great deals. They also have amazing customer service when plans change. I recently had to cancel a hotel booked through jetsetter and they did so no questions asked. When I told them I found something cheaper they understood and didn't give any attitude, which was awesome! !