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JD.com Rating

TrustScore 4.9 out of 54.9Reviews 2323

Last JD.com Reviews from Trustpilot

Irene Y.
Not really impressed with the customer…

Not really impressed with the customer service. Should have bought from amazon instead.

Александр Руденко
Раньше был хороший,а сейчас вообще трек…

Раньше был хороший,а сейчас вообще трек номера не дают и говорят что отправили,ожидаю более чем время доставки указано 30-45 days 57013147366 номер заказа,

KK
They send you defective goods from "jd …

They send you defective goods from "jd Collection" and then blame you for manufacturing defects! I got a phone with the same defect TWICE. First time around, I had to ship it back and wait for a month to have them credit me. And they only credit back shipping cost as a coupon! Now I got another version of the same phone (UMIDIGI) which came with the same defect as the first one (bad screen oleophobic coating - visible lines when you smear the screen with your finger which disappear when the screen is wiped with a cloth). Sent them a video and they are saying the line looks like a crack! How can it be a crack when it can be wiped off?? Don't buy from them, there are much better sellers out there! EDIT: I finally had this sorted out, not to my satisfaction but at least they were willing to work with me. Upped rating to 2*

Luke watts
I found this brilliant

I got very good services with jd.com I would recommend it

Sharko
жулики

“I do not advise to buy in this shop. I bought in the store phone Lenovo k3 note - month waiting for dispatch. Customer Support does not answer, feedback form on the site is not working. Deceived the method of delivery: on the order page - shipping courier service, posted Finland

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1. Shop OnlineFollow the link to your selected store or deal and buy as usual2. Earn Cash BackCashback would be added to your account automatically3. Get PaidOnce your transactions are approved, withdraw your rewards
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