iSkysoft Software Tracking Order Status

They don't honour their upgrade offers This product is still been sold on their website. however if you put a DVD in you computer an offer for an upgrade to ultimate for $15 is shown, but when you click on it you have to pay full price. I contacted their support. Samantha said "Sorry to say iSkysoft Video Converter is not maintained anymore. So this ad on the product is not true. Please be subject to the website information and price."

I've been using Iskysoft Video Converter Ultimate for Mac for over 9 years. Support for the product is still ongoing ( I've just recently reached out for help and it was quickly & freely given). I've always been helped out via their ticketing system online without any fuss. In all that time they have supported and updated the product for me without any additional cost. I'm very pleased to have purchased and very happy with the ongoing service & support. Keep up the great work!

I've been using iSkysoft iMedia Converter Deluxe for a couple of years and then last year when I updated my MacOS to Mojave certain functions in the software stopped working. At the time it wasn't an issue but recently my workflow has changed due to Covid pandemic and had to work from home. Now the issue that wasn't an issue which at the time I could live without became something I needed to use. So over the last couple of days I was supported by tech support person called Avery at iSkysoft and now my issues have been sorted. I'm totally happy and indebted to staff member for their help.

Thank you iSkysoft for the fast, effective and personal attention to resolve an issue with iSkysoft Video Converter Ultimate. Wholehearted appreciation towards your response team. I've been a very satisfied iSkysoft customer for several over the years and plan to continue enjoying your products for many more. Cordially, Enrique Carrillo Tijuana, Baja California, Mexico

i use iskysoft to convert music video's into mp3s and love it