iSinwheel Tracking Order Status

My husband and I bought the M800 racer and so far love it! No issues yet but have only used it a couple times. Shipping was quick and received it in 2 days. We were very lucky!! My brother bought the same scooter and it’s been a nightmare for him unfortunately. His scooter did not work from the get go and he’s been emailing them back and forth for a week now! Customer service is horrendous! Do not buy from this company! They want him to try and replace the battery himself to see if that’s the problem! He’s not a technician and knows nothing about this. He is so frustrated! He’s going to try and get a refund but I’ll be shocked if that happens! Terrible awful customer service. Scooter itself is decent for the price. I just hope and pray we don’t have issues with ours!

My daughter loves her new electric scooter, its easy to use and is a great product. We were updated on the delivery and received it very quickly... we get so may comments from people asking where we got it from and recommend it to our friends.

I received my bike in time expected and was very eager to assemble. Once I took out of the box it was scratched and dinged with a flat back tire. Emailed the company and best they would do is $20 refund and blamed it on delivery service. The hazard sticker was put on sloppy so clearly not a delivery issue. Sent multiple pictures. They accidentally sent a seat with the purchase so I guess that’s cool although don’t need it.

The support team was very active to solve a problem and provide repair.

Isinwheel sent my scooter on time. There was no damage and everything was there. It was shipped and delivered in two days. Right now I'm waiting for it to charge to 100%. I can't wait to ride it. It's the Circooter Mate 800w it's nicer than the pictures and videos. So my experience with Isinwheel is a five.