iQualTech.com Tracking Order Status

I ordered a pair of their excellent ultra bass headphones over year ago. Due to wearing specs the ear cups have almost worn away. I emailed Iqualtech to order a new pair of ear cups. Customer services (Sarah) got back to me and asked for my details, so they could send out a new pair of headphones. I only asked for ear cups, and they volunteered new headphones!!. What awesome service. A lot of Internet companies would do well to take note of how this company handles its customers and their problems. Iqualtech went further and beyond handling my query. Very impressed, Pm baker