IMS Vintage Photos Tracking Order Status

My experience was positive. The photos I ordered were delivered as promised and are originals. Delivery was swift and without any hassle.

IMS Vintage Photos, based in Iceland, doesn't pay their workers on time, suddenly fired everyone without 30 day notice and closed side branch because didn't bother paying rent, taxes, workers wages etc. I didn't receive wages, unused vacation days and compensation for sudden termination, which I should receive by my country's laws. Constant delays for orders over the years was because CEO didn't bother to give money on time for envelopes, certificates, pay post office fees etc. Promised to pay wages, unused vacation days, but those were lies. How easy to run a company these days. Just use cheap labour in another country and when things get hard, just forget about them. Who cares to pay workers, taxes, rent, internet connection etc.

Worst shop ever!! First they sell you photos they don’t have in stock, then take ages to refund you, had to get PayPal to help! THEN they use your email as the delivery address written on the packages they send you, which of course mean they can’t be delivered! And is returned to them. NO reply from them! NO help! When it’s all seller fault!

Having had problems with this company at least three times now (I know – I should have learned!) based on my experiences I would recommend approaching with great caution. My last purchase was for four photos direct from their website, which I paid for on 19th June. On 26th June I received an email telling me that three of them couldn’t be found and asking if I wanted a refund, which I asked for, also telling them in no uncertain terms how unimpressed I was about this happening yet again. Those three missing photos however are STILL showing as being "In Stock" (one with two copies available!) on the website — even now — so it still hasn’t been updated after this was discovered and anyone else could have the same problem with them! To make matters worse, despite being assured by email that the refund was on its way on at least five occasions without receiving it, ultimately on 15th August I had to resort to making a claim through PayPal and finally received the refund on 25th August — over two months after making my payment. As I say, this is at least the third time I’ve had problems with photos being unavailable, only this time getting my money back was that much harder. I won’t be using this company again!

Great photos and service