Hydrate Bottles Tracking Order Status

Terrible company. Avoid. Zero customer service. Leaking bottle. Scammers.

I totally agree with all the reviews on this company. I too ordered the pink bundle of bottles on 24th February, money was debited from my account but nothing has arrived. I emailed customer services and emails bounced back, the contact form I completed but have not had any response. This company needs reporting to trading standards as a scam company and everyone needs to share their experiences on social media so that other people do not have the same experience. Disgusting that they are able to get away with this fraud.

Received a bottle with blemishes so wanted to return it, but had no reply from the company, all customer service emails are non-deliverable, social media channels are not manned. The only way is to try and claim back on the credit card. Edited to say: I eventually got a reply on Facebook. Hydrate Bottles are working with me toward resolving the issue.

Ordered plastic one by mistake when I wanted the Steel XL jug - sent back and stupidly didn’t include order reference. Luckily was able to email their support and time of arrival (sent on tracked service) and they were able to match up and refund me with no fuss. Quick responses and the Steel XL is great product

Nice looking bottles. Over the last 18 months I have ordered 5 for myself of gifts. However they are expensive for what they are. 1 cracked and 1 (steel jug) the seal went meaning it is leaking everywhere 2 months after purchase. No response from their CS. Better options on the market