HUX Tracking Order Status

I LOVEEE hux. It’s affordable and now part of my daily routine. The hux hydration tablets are next level, specifically the watermelon flavour. Big big bigggg fan!

I saw no mention of these compounds on the website. After another look, I saw them. I'm very disappointed. I reached out to HUX and got no response, after 3 days I made a Paypal claim and got refunded instantly as HUX then did the right thing. They have explained they are short-staffed due to illness and I agree with that, however I didn't know before I made a claim. I am, therefore, upgrading the review to 3-stars. If they lose the bad ingredients, I'll put it up further. To be fair to me, I did all I could over those 3 days, I'd been in touch daily (ignored) and could do no more if they wouldn't work with me. I had to pursue a full refund and subscription cancelled. HUX's aftersales care was nonexistent until I went for a refund and I fear it would have stayed deadlocked had I not used Paypal to get my funds back. They ARE talking now and have refunded no quibbles and said I can keep the pills to gift on. Having requested a returns label, I followed up with them twice but only received an automatic response (out of office) with no actual details or information. Nothing that helped us work together on this issue. Since then, they have been in touch and I appreciate they're struggling under a weight of custom as a small business with sickness. I understand this and will let it slide, I have nowt against them and I bigtime prefer them to Amazon. If they sort out their compounds I will buy from them again. Stevia or Monk's Wood are far better sweeteners and the binding agents can also be replaced. As said, I do not want the product as it contains Sucralose. That's a flat "No" from me, personally. That's my beef. The protracted and tiring process for full refund was successful, so no further issues. Staff illnesses occur and we are beset by flus and CoViD through government slowness to immunise and NHS issues and that isn't HUX's fault. But. 3 days of committing my own personal time to this issue was pretty tiring as I have the very same flu and was hoping to use the pills to get better. They are probably fine, but I won't take something containing Sucralose etc. Let's be frank, here. When I follow up and read comments from others that say: "Cancelled my sleep subscription with zero communication and now price has gone up" "contains sucralose (lowers good bacteria), triglycerides (increase stroke and heart attack risk) and worst of all polyethylene glycol (heart issues, blood pressure issues ect) - I think Hux need to research the chemicals" I am gonna become alarmed. Sure, I got there in the end and had a reasonable outcome but I do hope they change their formulas and suss out a faster response that doesn'y lead the customer to Paypal resolution & TP review first. Will use again, do find them easy to talk to and helpful when they do respond but customer care needs a bit of work. This could all have been avoided by a brief email explaining the problems their side and acknowledging mine, right? Still unhappy with the ingredients so am waiting on a change. WIll keep checking in. Not necessarily a bad company, just overwhelmed like we all are!

I am obsessed with Hux hydration, especially in watermelon. They have become part of my daily routine. I am a Barrys trainer and personal trainer, so a lot of my job requires talking for hours, which makes me very dehydrated. However, these have made such a difference and I really can't go without them. Whether I'm working or going out, they give me all the electrolytes I need and are the best on the market! THANK YOU!

As someone who loves HUX Health's products, I can vouch for their effectiveness and convenience. Their superfood greens powders, hydration tablets, and sleep aids have seamlessly integrated into my daily routine, supporting my health and wellness goals. Being a vegan, they cater perfectly to my dietary preferences. - Runningfordad

I love the sleep vitamins I've had from HUX. They're the best I've had for sleep aid. Their quick efficient ordering & delivery service. Customer service is excellent.