Hudson Shoes Tracking Order Status

C'est ma deuxième commande effectuée en ligne. Livraison rapide et sans problème (moins de 5 jours). Qualité des chaussures irréprochables. Il faut juste prendre une taille au dessus car elles chaussent petit. Je suis très satisfait de ma première paire de chaussures qui est très confortable. Le cuir a un très bel aspect. J'aime beaucoup cette marque et je recommanderai sans hésiter.

This is my 3rd pair of boots from Hudson. The 2nd and 3rd pair were both Christmas presents and have had to be replaced. The pair I got in 2021 started staining my heels black. The pair I just received 2022 has a faulty insole and they're unwearable. I loved my first pair so much that I trusted they were quality boots. I'm rethinking this now. My replacement 2021 now leak when it's raining but I can't fault the customer service they sent me a new pair when I showed pictures of my stained skin. My newest pair however, needs to be returned. This process has been very difficult and I can't find someone to actually talk to for help. So so disappointed.

Low quality of shoes at this price level. I bought the boots for the first time back in 2020 and had to send them back as they got apart. I got then a second pair and the very same happened again. Quite shame as I like its design and they feel comfy. Fortunately, I bought both pairs via zalando thus didn't have to face the company customer service (as per bad lot's of bas reviews)

Low score primarily for using the worst possible courier service which made it virtually impossible to return shoes which did not fit. Plus, they charge for returns.

Received a pair with a faulty sole. Emailed in and within a few hours confirmed an order for a replacement pair. Very helpful service