Hotelsclick.com Tracking Order Status

Un engaño cuando llegue al hotel reservado 4 meses antes me encontré que estaba anulado tuve que volverlo a pagar con un exceso de precio y no puedo poner en contacto con esta empresa me uno a denuncia colectiva

Booked a nights stay at Dubai International Airport Hotel. It was the cheapest I found from all the other sites. All good when we got to the hotel. They found our booking straight away and checked us in no problems.

Hotelclick.com cheat customers. I book a hotel in Astoria Current in boracay and when i went to hotel, they said i cancelled my booking 4days ago - which i did not do. They got my money and they did not reply to email request for refund. This shall served as a warning -- NEVER deal with Hotelclick.com its a SCAM company!

Used them to book a 5-star hotel that was priced much higher at every other site and had the same obvious concerns as everyone else - is this a scam? How can they book so low? Is the hotel even going to have my reservation? Short answer is that NO, it's not a scam BUT it will require just a little more work on your end to make sure everything's good. So, here's what's up with HotelsClick. They're basically a broker of brokers and in the past, they used lower quality brokers to book and ran into a bunch of issues (hence the bad reviews online). They're now cleaning up their broker list so it's getting better. Still, what I recommend you do: 1. Book through HotelsClick. 2. After 1 full day, call them on the customer service # in the confirmation email they give you and double check with the agent whether your booking is through a high quality broker or not. If they say yes, you'll be fine. If not, tell them to either route through someone else or cancel booking. (NOTE: their agents are usually in Europe and I've found calling them after 9PM their time is when they're better about picking up). 3. Call your hotel directly about 3 days after your original HotelsClick booking and confirm your reservation is there. Get the hotel's own booking confirmation # from them. If reservation is not there, call HotelsClick and tell them to verify with hotel directly. Repeat step 3 after a day or two. Is this a pain vs. established players? For sure. But, more often than not you'll be 100% fine in booking with them and you'll save a lot.

My hotel booking in NYC was cancelled two weeks ago the 28th of nov. I accept that, since it was stated in the terms that the booking can be cancelled until the 25th of december. I'm worried though regarding my refund. I got an email with information on how i would do the get my refund but it has been 12 days now and i still didn't get my money. Can Hotelsclick please confirm that my refund will be carried out soon? I think it's bad that it's not possible to reach you via phone or email.