Hotel Du Vin Tracking Order Status

Taken by my daughter for wine tasting as a birthday treat at Hotel du Vin, Cheltenham Had a lovely time tasting sparkling wines with very knowledgeable sommelier (Tom?), who gave lots of interesting details on how to get the best flavour from wine, information on different varieties etc.

Hotel du Vin in Exeter. We booked a junior suite and we got a room which was small for a suite ie not a suite. The bath was behind the bed. The wardrobe was spilt with a door each side of the room. We could not enter either door of the wardrobe as it was too narrow.. Shower was open to the bedroom which made it hugely uncomfortable to shower. There was zero privacy for anything. This was a badly set out room and certainly never was a suite. Parking could not be pre-arranged and was charged at £20 per night. Food was average but waiters in their amazing attitude and service made up for food. Rules on bar/library were hilarious, could not sit in bar until 3.00pm despite being empty. In the evening, could not sit in library for drinks as it was quite time even though the small bar was full. Had to sit in corridor. . Overall, will never go back, overpriced, too many rules and rooms not up to standard. The hotel does Exeter a shame as it is still an eye and ear hospital. Unbelievable that it is a 4 star hotel - what a rip off and a joke.

Sneaky hidden charges. Hotel Du Vin - Newcastle. Excellent rooms and very stylish. Staff all very welcoming and helpful but ..like others no mention of the £15 parking charges when I rang up beforehand to see if they had parking. Had to ask for the itemised bill. The default is not to offer it. That way you don't see the odd hidden charge. The food was excellent apart from the cheeseboard. Imagine 4 squares of cheese ...1" square and 1/8" thick. Dry. Tasteless. Fortunately due to an oversight in the dining room, it was brought later to my room at no charge.

Nice hotel, friendly staff but lots of extra hidden costs that really take the gloss of your stay.

Stayed for 1 night in St Andrews and a sort of mixed bag. Hotel and Room were very nice Had a room with a shower which was wonderful Loads of steaming hot water and L'occitaine cosmetics Bed was very comfortable so the accommodation side of the hotel was very very good Had dinner there and it was good but the price of the meals was a bit over the top. A burger and a braised beef with mashed potatoes a beer and a soda water came out at over 90 pound. Maybe you think that is reasonable but I think it's expensive. Breakfast, we both had the full English with coffee and agreed it was pretty good So as I said a mixed bag. By the way staff were very very nice and helpful .