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HostMantis support is excellent and fast! I have used HostMantis for 2.5 years and have needed support only 10 times. Each time they have been fast and accurate. At their low prices, I was prepared for slower response time. I have been pleasantly surprised. Having used HostGator and, early on, GoDaddy, I looked for and found this inexpensive hosting service. I've been pleased with their stability and customer service.

COMPLETE SCAM THEIR SERVERS GET HACKED AND GO OFFLINE EVERY OTHER WEEK. SUPPORT DOES NOT ANSWER ANYTHING. THEY SOMETIMES GO OFFLINE FOR 10 DAYS. STAY AWAY. THEY DONT EVEN HAVE A PHONE NUMBER TO REACH IN EMERGENCIES.

The problem is that I can't access the reseller because the option to create new accounts doesn't appear. After waiting several weeks for the answer, today the only thing they answered me was: Ticket #699670 Daniel Nerivon: Do you still require assistance or may this ticket be closed?. I can't believe it, I waited patiently for several weeks and today there is no solution and they answer this.

To be honest ..I am surprised to see so many bad reviews. I ve been with HostMantis for over a year, tried 1 Entry and 2 Advanced shared hosting plans till now with servers in EU/London and Direct Admin cause it is a lot cheaper than cPanel ..and I have to say my experience has been great so far. The servers are super fast. The resources are generous and stable. The support is limited to emails ..but it is fast nonetheless - still not the friendliest or most helpful around. Truth is that some years back I started off with a really good experience on another hosting company ..but on the way it all changed, servers got bloated and it all became eventually a nightmare. Hope this will not repeat. Thumbs up for HostMantis :)

I've been with hostmantis for almost 1 year, everything works perfectly, the performance for the price is good. So far, no downtime. Support is fast and straightforward. Ignore the 1 star ratings below, the price increase is necessary to maintain service quality. Those suckers must be the ones who believe in lifetime hosting for $10.