HONEST Tracking Order Status

Good product.I love this product.

Great experience! I was able to use a discount I had and I loved my products. overall great.

Not as bad as some comments say, but they definitely could improve in their communication

Not impressed with their customer service. I ordered a large package of products and it never arrived, despite order tracking saying it was delivered. I wrote to the company and someone responded saying that it was between me and the shipping company and I was on my own. So I tried to file a claim with the shipper, who said Honest Company actually had to be the one to do so. I reported back to the Honest Company, who said they'd file a claim for me, and then apparently never did. I never got my money back or the products. Won't try using them again.

Great product! A bit slow to ship, but that may be due to COVID cutbacks.