Holland At Home Tracking Order Status

Bestel al jaren drop en andere producten bij world wide holland en altijd goede producten en snelle levering naar spanje. 1 keer hadden ze mijn bestelde soort drop niet en hebben dat vervangen door een andere soort drop die ik besteld had. Helemaal goed. Ben erg blij met worldwide holland. Want deze 1/2 hollandse dame kan niet zonder haar drop.

Update on my original review: Holland At Home customer service contacted me. They will investigate the whereabouts of the package (3 weeks still not delivered and says “origin post preparing to ship”. Obviously, at this point it is out of their hands and they have to suffer bad reviews from frustrated customers like myself. So, it is fare to say that the company could be a 5 star company if they would use a reliable form of delivery. They did dispatch my order the very next day after it was placed. I still will not buy in the future because I simply can not wait so long for my order to be delivered if it ever will. Please note, the shipping to USA, maybe it is different to EU. ***** I have ordered baby formula over two weeks ago and the package has been “in transit”. I did contact the company, they say they sent it and it should arrive soon but also can be longer due to COVID19. I ordered something else from Europe and it is already here within 2 days. My only hope that it gets here. Just really frustrating and will not order from them again. Do not recommend and i wish i read the reviews.

great service

It has been a frustrating experience to get my order to go through. I have tried to place my order 3 times now, but it seems to get stuck in the computer system. My payments go through easily, but the order never gets sent. This third and last trial I have already waited one month, and still my order is "in processing". I contacted customer service twice already, and they said there has been some problems with the item numbers being changed in their system and items running out of stock, but if there were problems, they should have contacted me to let me know. I ordered milk formula for my baby and anticipated waiting less than 2 weeks, so I didn't count on it taking more than a month (and who know how long it will be by the time the package actually arrives). It is a pity because they have great products that I would love to order (and receive!), but this experience has been so frustrating that I will never order from here again.

在荷兰之家购物我比较放心。先保障了正品，另外，丢包赔偿，破损赔偿等服务都做得不错。推荐。