Holden Tracking Order Status

Ordered and paid for item . Had confirming email . Only to have another email a few days later saying item is no longer available. I contacted the company by email to ask if the item would be restocked at some point. And if it wasn’t then could I have a refund. The reply was that I should receive the refund in the next day or 2 . After a week had past I contacted again and asked if there was a problem and when could I expect a refund . I was told that a refund would happen after the out of stock email 24-48 hours after - It was now well over a week - Finally I got a refund in full - I wasn’t happy that I had to chase to get my refund and I’m also not that happy with the website taking my order when the item was out of stock - . A better practice would be to refund when the email was sent telling me the item was no longer available- Overall the experience wasn’t good- if the item was going to be drop shipped from manufacturer directly then I’m not a fan of that practice- I don’t know on that one I’m speculating. But on the manufactures website it had been out of stock for some time - hence why I ordered - would I shop again , probably if they had what I want . . Maybe they had a bad computer problems that day . Who knows .

Immediate delivery of parts ordered which were of excellent quality.

Provided imperial pipe fittings for classic car petrol pipe. Thought the post and packaging cost was rather high, but items were a good fit.

Excellent and comprehensive range, quick delivery, great quality. A little on the pricey-end of the scale and postage also expensive.

The first hat I bought was too small and they immediately sent me a larger size, before I had sent the first one back. Excellent service, highly recommended.