High Street TV Tracking Order Status

On contacting about my problem with my product, the problem was dealt with very Quickly, i received a QR code the same day to use at my local postal shop, the following day i received my replacement unit, this happened all thanks to Nimmy the online and on the phone customer care assistant, many thanks to her for her help.

It was so easy and straight forward to deal with my issue, Well done you

Quickly process and arrive within 3-5 days

This is an amendment to a previous revue I sent on behalf of High Street TV & Drew & Cole. I tried to find the previous review in my past reviews on trust pilot but its not even listed in my profile. It needs updating please. So this is to clarify that the service & customer care I received was impecable. They were very caring & helpful over the phone when I needed to return a parcel. My previous review may have reflected badly on them. This was not my intention, my disappointment was with the courier company Evri. Which I should have not included in a review for High Street TV and Drew & Cole whom I am happy to buy from in the future.

I cannot fault the service provided by High Street TV. I had an issue with a product and I contacted their customer service team through X. They resolved the issue immediately and I was extremely pleased with the outcome - they went above and beyond. Thanks especially to Michael for his swift replies and excellent service.