Hidemyass Tracking Order Status

HMA VPN Service works. Customer Service support non-existent. I have been an HMA client for several years. In the past they have responded to inquiries within 30 hours. Recently I have sent two requests for support to HMA, neither of which has been responded to several days later. This has forced me to subscribe to a competitors service. Unfortunately I am on a 3 year plan with HMA or I would cancel.

I bought a subscription of 1 year on 17th February 2023. It was supposed to be valid till 17th February 2024. But I'm getting licence has expired error. Don't know what is the issue.

Dropped connections. Often abysmal speeds. They lie about the location where you will appear after connecting to a remote location in another country. It seems you select New York, NY for example and when you check the IP address with "What's My IP Address?" it will show London, UK, or Miami, FL? WTH?!!?!

Plus aucun support VPN ne fonctionne plus, les autre site support HS

Support is nonexistent. I have the app set to "killswitch" if there is anything wrong with the app, but it just crashes anyway without turning off my connection to the internet as it promises. No way of telling when my security was breached or how. My antivirus now detects trojans when I tried to reinstall. Unsafe website, poor service, faulty product. Edit: support replied here and asked me to contact them. A week later still not replying. Scammers.