Hickory Farms Tracking Order Status

ordered a $74 gift basket for the wife for valentines and im ashamed to give it to her. the products art tiny portions, hard to tell by pics online. When i emailed customer service they were absolutely rude! so then i called about an issue that the picture on site showed chocolate drizzel popcorn and i received pretzels. again, very rude and condescending. horrible experience

Horrible in every way... The quality and selection of their products has declined over the years to now being undesirable. Customer service is non-existent. I just received a Christmas gift box from a relative and found that the items had expired, based on the expiration dates.

They charged me twice as much as the order was advertised Emailed them about it but never heard back. I usually use them every year around Christmas but NEVER again!!!

After being a customer for over 50 years I will no longer be patronizing Hickory Farms. They advertised and their customer service agents gave false information about the location of a holiday market in Pembroke Lakes Mall. After driving an hour and spending an hour searching the mall I was very disappointed. I contacted their customer service agents the next day and was told I would get a call back. I never did. I received a very weak "We are sorry" but tough luck to you email. No offer of a discount nor free shipping to me. Good bye Hickory Farms!

I made one order of this company's mediocre-at-best products, and I have been unable to get off of their junk mail list since. I have tried going on 4 years to get off of their list, and every year they promise I'll be removed... only to get more junk mail from them the following year. There is nothing to recommend this company and their execrable customer service and unwillingness to honor a basic request is good reason to avoid them.