Hibbett Sporting Goods Tracking Order Status

Losers stole money from me and never sent anything I ordered shoes for my 1 year old daughter .... they tried to say delivered liarssssssss.. tracking num they gave don't even go to any ups usps services ....if I could swear in this review I would.. I tried to get my money back right away and they tried to say it was in the mail which was a lie I ordered at around 3 pm and it was in the mail 2 hrs later but I tried to cancel I didn't want there services cause they didn't have a single happy person

I recently discovered this website at the end of last year. I live in California and have never heard of them so I was initially a little eerie. The main reason I decided to buy from them is because they have a rewards program! You get points for every $1 you spend and once you hit a set amount you get a discount. They carry 5+ sneakers I wanted so it only made sense to me to order from them. After having no issues with my first order I placed two more orders with them. Not sure what the other reviews are talking about but I’ve had an exceptionally great experience with them. One of my packages did get lost as previous people have mentioned it said ups was waiting on the package but they never got it. When I logged into my account it was easy to locate their help section for damaged or lost packages. I filled out a lost package form and someone emailed me back within 24 hours and offered me multiple resolutions. I ended up just asking them to reship my same order and they responded within minutes with my new order confirmation and a few hours later I got the tracking information. Super happy and satisfied with Hibbett sports and will be definitely be making more purchases with them. I’m not someone to leave reviews but after seeing all the negative ones it didn’t sit right with me. Shoutout to Luc who helped me get my shipment replaced!

I didn't have any trouble with my order. Ordered online and arrived couple days later.

The shipping information on my online order never updated beyond UPS “label created”. For over a week there were no updates or tracking of the item and I was checking daily. The site said the item would ship UPS, but it was actually delivered by the post office. I got the item within quoted time, but I think they could do a better job of informing on who the item is actually being delivered by, and when it is expected to arrive. Item was as expected (Nike shoes), though it was obvious the order was picked from a store where the item had been on the floor and tried on before. The paper typically in and around brand new shoes was missing, and there was a strand of human hair inside one of the shoes (gross). Probably won’t order from Hibbett again.

This was my first time ordering from this business - I was weary as I live on the west coast and have never heard of the company. My order arrived in perfect condition in 4 business days. Super satisfied! Will be a return customer