Help for Heroes Tracking Order Status

Asked for help said no they couldnt help all the money they get donated rubbish support someone ealse crooks

I've been a supporter for many years and made purchases from thier site. Today I had an email asking for 68 quid to help a veteran receive an hours counciling. Absolutely agree our veterans need this support...but what world are they in. How many families have a spare 68 quid. I have emailed and said as much

Volunteered for their ‘Tesco collection weekend’ and told would be getting all necessary support. Store knew nothing about this, HFH staff would only give waffle and not answer any specific queries or questions, relying only on a letter they had from Tesco in April agreeing to the collection. They had a FB page ‘for help and support’ which was only volunteers trying to help each other (blind leading the blind). HFH BLOCKED any posts they did not like (basically complaints for lack of support as well as those seeking advice on what to do when they received unsolicited parcels from HFH). HFH sent out parcels with merchandising that volunteers had to account for and, whatever they did not ‘sell’, would have to return at their own cost. These parcels came without warning or request! Adding insult to injury, the HFH staff claim the moral high ground here, like they are doing the volunteers a favour, and conveniently ignoring the fact that most of the income goes to their wages! Unfortunately, just another charity industry self-feeding gravy train

So I'm currently struggling financially having just my military pension to live off after being medically discharged, I reached out to this "charity" in the hope they could help only to be bluntly told by email that they don't think im struggling and to contact other forces charities instead. Seriously? They spend 8 million pounds a year on staff salaries alone! 8 MILLION POUNDS!!! thats donations that should be helping veterans like me but they couldn't even offer me a £20 food voucher, its obvious they do the bare minimum required to still be able to call themselves a "charity" they only help those that make good stories for their social media. They should be ashamed of themselves, I reached out to a REAL veterans charity that said I needed help straight away and proceeded to help me. Help for heroes? More like help themselves to your donations

I've bought some clothes and bathroom products from this website. The price and quality of products provided are great. Delivery was fast and I'd like to thank Victor who packed my package because everything arrived in great condition. 100% of the profits goes towards helping our heroes and I think that's amazing. Most charities don't even give 10% to the causes they support. Thank you