Helena Rubinstein FR Tracking Order Status

Pure fraudulent advertising. Black Friday deal but you will never get it. I purchased item on Black Friday and everything was gone throught but after few days they send you email say , payment was not gone throught and when you say can I pay over the phone for my order ? they said offer is end , so now you have to pay full price. Avoid

As there is no Britain website for HR, so write the feedback for helenarubinstein terrible service here: NEVER AND DO NOT BUY ANYTHING FROM THEIR OFFICIAL WEBSITE, because they will just hold your payment and never ship an order successful; customer service attitude is also extremely bad. There are more products can be a replacement of this brand with far more excellent customer service, plus you will always safely receive you order. - first order was canceled in over one week, told you success and then failed; - second order used over half month to ship, and interestingly the company didn't even know their logistics had an issue, which needed Ervi to tell that the order was damaged; then they will tell you wait for over half month for your refund.and they are unable to ship again. throughout the process, phone and email customer service never apologies for the terrible experience they made, seems like all customer fault. So trust, don't buy anything from their official website, waste your time, energy, and money.

Wenn Du telefonisch bestellen willst, bist Du verloren! Die Mitarbeiter am Telefon sitzen teils in Mailand, teils anderswo; verstehen weder deutsch noch englisch! Du kannst nur mit Vorkasse bestellen. Ich bestellte drei sehr teure Produkte via Paypal, um einen kleinen Rabatt zu erhalten. Den Rabatt gab es dann doch nicht; das versprochene kleine Geschenk war nicht mehr vorrätig. Das Schlimmste aber: Als endlich mein Paket ankam, waren statt 3 nur 2 Prudukte darin! Du bist zuerst fassungslos, denn Du bist natürlich in der Beweislast. Für ein Unternehmen, das Luxuskosmetik vertreibt, alles ein absolutes Armutszeugnis. Niemals wieder!!!