HeimVision Tracking Order Status

I bought the Heimvision HM241 for my home and it's worked well since 2021. Since the whole system was only $179 I think that's amazing value for the amount spent. I'm having a little problem now with the NVR but support has been great and we're trying to figure it out. Considering that we spent a great deal more for a Night Owl system for the business and have had nothing but problems, including no support whatsoever from the company, since they discontinued support for many of the older systems.

This is my 3rd purchase of a Heimvision Sentry 1 Camera. I use them to keep an eye on my 93 Year Old Mother (who has severe dementia). I already had one in the Kitchen and one in the Lounge. Unfortunately she had a fall in the Hallway and broke her hip. So here we are 7 weeks on, she's back home, so there is a camera in the Hallway now so I can watch the front door and view the Hallway. It was easy to install and add to the network following the instructions

I bought the HM241 security camera system from Amazon. I have zero complaints. I know it's made in China, so I wonder about the durability of the system... but it was very easy to set up. The camera off a very good picture, and they have a customer service number and Facebook group where they will respond to questions very quickly. I really couldn't ask for anything more.

Bought an alarm clock from Heimvision to give to someone on Easter April 4th and was told it would arrive in 3-7 business days. For one thing they gave me a tracking number and said it was for DHL Express but instead worked on UPS. Secondly, their customer support kept claiming my package was coming and extending the due date it would arrive. On the 24th of March and I was told it was in transit but now its the 14th of April and they've just told me its still in a the warehouse just being put on a flight now. They've said that the delays are just because of Covid but the amount of wrong information (or lies) they have told me so far is worrying. I don't know for sure if this company is a scam or not, I will update if they actually do give me a refund because I just asked for one. It's way past Easter anyway so theres no point in them even shipping my package if they do ever decide to ship it (The delivery date they gave me originally had plenty of time for it to arrive in time even with some delays). My advice for now though? Do not buy anything from this company, they seem really sketchy. PS: They did refund me half of the shipping cost for delays but I'm not sure they've even shipped my order EDIT: They did refund me but I still had a pretty terrible experience with their customer support and I never got the product a month after order. I'm going to change my review from 1 to 2 stars but I still really don't recommend buying from this company.

I bought an outdoor camera for extra security. Looked through Amazon for the one that suited me best. I was wanting a camera that had good day and night vision. I also wanted one with rechargeable batteries. Heimvision seemed to be the one. No cables, great vision day and night. You can put it up with the magnet and adhesive method. I'm trying that now. I won't be keeping that way, I'll use the other bracket provided too and screw it into position. No need for cloud and the costs, simply buy an sd card. The camera takes up to 128. Easy to follow instructions. What more can you want.