Heathrow Express Tracking Order Status

This is a a great service with a useful App. However if you buy tickets at the ticket machine in Paddington Station. It can be a challenging task if you’re over 1 meter tall. The ergonomics of the game played here suit a 4 year old. I’m pretty certain that is not their target market

I lost my wallet on Heathrow express and was panicking when I found out I lost it and the supervisor Ranue searched for me for 30 minutes to give it to me.

Insufficent signage at Paddington for Heathrow Express, scant details about having to change at Heathrow T2 to get on another train for T4 which was an astounding 23 minute wait. The Elizabeth line would have been quicker and a lot cheaper.

It took me one hour to get to Terminal 4. In the end I got there by Elisabeth Line. I could have done that from Paddington. No point in paying more for Heathrow Express tickets. Should definitely drop Express from heir name

Heathrow express is a 15 mins train journey from Heathrow to London Paddington. There’s 4 trains an hour( every 15 minutes ) unless there’s a disruption which can be causes by trespassers, train system failure. single ticket is £25 (one way), Return is valid ticket valid for 30 £37. Now I have been reading this comments most of these people are ridiculous. If You do not want to take Heathrow express you have many other options of transportation. 1.cheapest the tube piccadilly line ( usually crowded, dirty and no air con ) 2.Elizabeth Line take 35 mins from Heathrow to London Paddington £11:60 - £12. 3. local buses which you can get from heathrow central buses station between t2 & t3 above the underground station. Nobody forces any of these ridiculous humans being to get on the Heathrow express. Most people have a smart phone do your bloody research and get what best for you ! I think majority Heathrow express front line staff are very friendly and helpful. I have seen the crap that they have to put up with from the public and most these unsophisticated travelers. I have seen these unsophisticated travelers buy their tickets from the ticket machine and then walk off and leave their tickets. Turn around and try to pass blame on the Heathrow express staff. Walking through the sign posted airport and then get frustrated that they can’t find their way because they refuse to pay attention and using their unsophisticated reading skills. Heathrow express has great staff members and that company provides employment for many people. Including a 15 minutes train services that is unbeatable.