Harbor Freight Tools Tracking Order Status

I have been a customer at Harbor Freight for a couple years now! I had a BAUER backpack sprayer bought it worked good for 1 day. The sprayer wand broke I only used it for about 1 hour and the mist tip broke, and made it useless. Next day I called Harbor Freight told them that the unit sprayer wand broke and sent them the photos, and they said the unit couldn’t be return due to chemicals. They issued me a refund through a gift card for the amount I paid for the sprayer, the customer support from here is great. I was unsatisfied with the backpack sprayer, but the fixed and made it right! I will keep shopping at Harbor Freight!

I have been shopping at Harbor Freight for years. Today i made a mistake about the employees. I said: It's curious that Nearly all men shop here, yet Harbor Freight choses to hire nearly all Females. Usually about 90% women. I spent $200 and left. Came back to buy another $200 item. She [manager] found excuses to not help me. When I was at the check out station she said said to me. "Some women get offended about sexist comments" that put a burr under my saddle. I replied, "I have no problem with women working here. I just thought it was curious that management hires mostly women for store management." Her rely, "Well I'm offended!" These were fighting words to me. Being 83 year old disabled Vet. I replied: "That is your problem, not mine. I have no problems with the situation h here I was just noticing that few men are work here in a store where mostly men shop." "Well i don't like you comment that Women shouldn't work here." "I never said that." "Well you offended me!" "Not my fault if you are sensitive to this subject. I have no Problem. I you have a problem, that is you problem not mine. I love everyone and don't take sides." She walked away. So did i after spending my last $200 with Harbor Freight.

I bought a $250 paint spray gun (Avanti Airless Paint Sprayer) to make my project a little easier. I searched reviews and the one I chose had a great reviews and looked to be the most efficient. Well, I purchased it and the next day while assembling it, discovered there was a defect in the spray gun. the filter was stuck in the handle. I called tech support and spent a good 40 minutes and then was told it was faulty and they could send me another which would take 5 days to arrive. I waited. When the new gun came in, I attempted to use it and again, it was faulty. I called tech support and they walked me thorugh possible issues all of which I'd already tried. Then they told me to watch some videos on YouTube and thier website- none solved my probelm. They advised me to exchange or return it. I returned the paint sprayer. I spent hours trouble shooting, it used half a gallon of paint and made a mess, and I spent another 45 minutes cleaning and repackaging it up for return. Well, they charged me a 20% restocking fee even though their product was faulty. And here's the kicker: Why would they restock a faulty piece of equipment? Well- I won't be going there anymore. I spent too much on wasted supplies and time only to be slapped in the face. Harbor Freight Tools really sucks.

My Chico Ca store looks like a LGBTQIA2S night club. The first thing I saw walking in was an employee with blue hair, piercings and tats and the other a Trans person playing a mouth harp. It was disgusting. While playing the mouth harp he/she was touching my items I was purchasing. Where's the manager?

I bought a Pittsburg 2 ton hydraulic rapid pump jack. Shortly after I bought it, I used it to lift up my ‘13 Acura RDX turbo and one of the rotating wheels broke off. I also got the extended warranty. I was given the information on how to make my claim because they didn’t have the part in their store and they said, “good luck but your warranty expires today.” Well I called their customer service dept, I spoke with Chris and they went ahead and honored the warranty for me and sent the wheel and circular rubber to me at no charge and the shipping was also covered. I’ve read several reviews and this one should be one that brings back what customer service be it was a good experience and give this guy Chris a raise he deserves it Eric T