Haband Tracking Order Status

I have purchased clothing from Haband. They used to be worth the price (affordability). The 'Hidden Elastic' jeans are noticeably thinner material & the hidden elastic does not work well. The 'snap-tastic' flannel shirts 'unsnap' during wear. Secondly, unlike almost all other online sellers these days, Haband makes you pay for returns regardless of whose at fault. Plus, they don't answer emails ever, forcing you to call "customer service" and speak to a person in another country who usually reads answers off a cheat sheet. (Robots).

I get a lot of quality for the money. When I need something I always look at what they have to offer in my size.

Cheap basics and you don't have to buy a lot to get free shipping. That being said, it takes more than two weeks to receive your items. If you need to change anything about your order, good luck. Despite calling within three hours after I placed an order, no changes were made.

I got the heather blue and grey pants with drawstring elastic waist. Perfect for golf! Light , cool, perfect fit. Two front pockets one rear pocket. I am all in on these!

Ordered a winter jacket from Haband. Got wrong one, I ordered solid color, got two tone. Apparently, picture was wrong. Return label stated my refund would have $9.98 deducted for shipping. Called customer service which is not in US. Requested a postsge paid return label, since it was their mistake. 10 days later, no label. They said refund will take at least 3 weeks after they receive it. I guess this senior citizen can just freeze to death. Horrible experience. UPDATE - I SENT AN EMAIL TO THE CEO, AND GOT A PROMPT RESPONSE. THEY ARE SENDING ME A REPLACEMENT JACKET AT NO CHARGE AND THE RETURN LABEL. THAT'S HOW TO KEEP A CUSTOMER!