GYMBOREE Tracking Order Status

I have bought from Gymboree for my daughters and now grandchildren for over 35 years. This was by far my favorite kid clothing store. A few years ago when gymboree closed many of their stores I couldnt shop in store or order online. When online ordering became available i did order, but I would have liked to seen the product. The quality in the clothing has decreased as well as options. I can no longer order shorts with a zipper, all are elastic waisted. This year the red, white and blue boy shirt line are the same as last year and selling as a new line. Very disappointed and will no longer purchase from this store.

I absolutely love Gymboree designs and fashions, I had three boys. My older two slwsys interchanged with there matching but different sets. My youngest boy always wore to match. Down to their socks shoes and jackets. I lived their summer swim cillecyions. Durable clothes.

I am really disappointed by their customer service. I have been a customer for 10 years, but I am not going to return. I had ordered a package and paid $20 to have it arrive early. When I was in the check-out process on August 4th it said it would arrive on August 6th. Then later that afternoon they sent me a shipping email that AGAIN said it would arrive on August 6th. So I check on the status of the shipment the morning of August 6th and it says that the package missed getting onto the plane. So now the delivery date is August 9th...um.... that is a vast difference. So I called customer service and was given the typical well it takes 3 days for it to arrive. I tell the lady that is not what it said at check-out, and that it not what YOUR shipping email said to me. This is what I think happened... the package from them was not delivered in time to get onto the plane- what the new shipping email says. It says 8:14am package was not loaded onto plane. 8:15 am package arrived at facility. It is CRAZY to me that they will not return me my $20. The gal on the phone said that only if it does not arrive by Mon will they return the $20... that is so bad. I paid the $20 so it would get here on time for photos... I had to change out photo date and now it is over 2 wks away, so I wasted my $20. Sadly, I had $500 more worth of product in my cart, but I am no longer buying it. They lost my business, sadly. They really ought to provide honest and fair customer service, and do not tell your customer a promise without fulfilling it. And if you made a mistake, fix it. Give the $20 back. ugh.

The customer service is BOMB! So cute on my sister, So many cute clothes, always new designs! So happy that its back open again!

wonderful brand , the cloths and accessories i buy from here never went bad. Always look like New