GROUNDFLOOR Tracking Order Status

The site is easy to use, it provides a wealth of information. I love the projection tool. I also like having everything available in one spot .

I have been an investor on this platform since 2019. The experience and customer service was great in the first couple of years but it has gone downhill since then. All of my LRO investments have been in default status for months, and some for years. Now it appears they are holding investor funds even on investments that have been completed. The property backing this particular investment (construction equity deal) was sold over a month ago and yet they still have not disbursed the funds back to the investors. Expectation: "You will receive a one-time payment of your earnings directly into your Groundfloor account upon liquidation of the asset" Reality: It has been over a month since the property was sold and still no return of principal or earnings. Expectation: "Monthly emails will be sent to update investors on relevant metrics related to your investment, similar to our investor updates." Reality: Not a single update was sent to investors during the entire 14-month duration of the project, which by the way was twice as long as they originally projected, which cuts the projected IRR in half. I would not be posting this review if Groundfloor would just communicate with the investors on what is going on. I am hopeful this can get resolved soon.

One of the best experiences that I expected for my retirement. I would definitely recommend this company to get your retirement started and to contribute to your future and years to come. Please go over and sign up and contribute to your retirement and your future because your fellow government won't do that with only social security only.

Relax, it's a debt position. Many of the complaints I see on here are due to late payment and extended loan status. Extended loans have been the most lucrative section of my overall Groundfloor portfolio. If the borrower has my money, they're on the clock, I'm getting paid. I've seen some people mention REITS, however being that those are often equity investments, they are often far riskier. The reason people feel more comfortable with them is because real estate lending is something new with regards to retail investors being able to participate. The risk here is far less than in many other RE investment vehicles. Check any publicly traded REIT's performance over the past 365 days from my review date. You'll find that most of them are down well over 8% on the year, and that's after a monthlong bull run in the sector. I made 9.3% in 2023 on Groundfloor. The key is to DIVERSIFY into as many loans as possible. They make it very easy to do so with $10 minimums per loan on their desktop site, and $1 minimums per loan on their mobile app "Groundfloor Investor" Their auto investor account on mobile is great for someone who wants completely passive income and maximum diversification.

Your customer service reps are friendly but any level above that is non responsive. My mistake to have invested $1000 on one project. It was initially supposed to be a 4 month payout but It’s been 11 months and property was almost in foreclosure once and now possibly again. Other than that information from the CSR, no one from Groundfloor will provide any further details. In addition, there is limited communication on the website. One CSR suggested I spread out my risk going forward. This is also what I suggest to anyone planning to invest with this type of platform.