Groceries Apparel Tracking Order Status

Groceries apparels mission and minimalist clothes stood out to me so I didnt think twice and just ordered. Afterwards I came here and read the comments, freaked out and got impatient. It took them a few days to get back to me which was annoying but honestly I should have just been patient cause they did get back to me and they were awesome about it. Anyways my clothes came in a about two and a half weeks and I am living in them. So soft and coZy. I’ll def order again.

I hate to leave a bad review, because I really like the mission of this company and that they use natural plant dye etc. I ordered 3 t-shirts, 2 bras and a pair of shorts. It took weeks for me to receive my order. I was willing to forgive that because I was very excited about my items. When I finally received my order to my dismay neither of the bras fit. One was too small even though I am usually a medium and I ordered a large, and the other is just badly designed and even though I’m a smaller cup size my boobs fall out UNDER the bra because the fit is so strange and flimsy. I don’t understand, it’s almost too tight for me but then my boobs fall out, definitely not just a size issue, but a design/quality issue. I’m used to wearing bralettes and have never had an issue like this. But most importantly, two of the t-shirts I ordered at almost $60 each were MISSING from the order. I tried contacting the company. At first someone emailed me right back saying they would send the missing items right away, but then I never heard back despite following up a few times. My initial order was placed Mid-August. I received my order some time in the beginning of September. It’s now almost the end of September and I haven’t heard anything. I’m upset because I’m out over $100 in product I never received, two of the other items I ordered do not fit despite following sizing guidelines, and the customer service is apparently ghosting me. I have never left a bad review of a company before. I wanted to think that maybe my poor experience was just a freak anomaly and that the company overall is worth supporting, but the other reviews I am reading suggest my experience is not random. All this to say DONT WASTE YOUR MONEY. Poor design and fit of the bras aside, at best case Groceries is completely disorganized as a company and at worst they are actually dishonest and stole my money without sending me what I paid for. Still waiting…

It did take forever and amen for the orders to arrive, however that may just be because I’m accustomed to amazon delivery. Now here, the skirts, shorts, and shirts are all beautiful. Soft, good quality fabric. Feels great on the skin. Perfect every day wear. Will definitely be ordering more. Just expect that with quality comes some time to deliver. Thanks, Groceries!

My experience is very consistent with the other reviews here. I ordered from them once before, and my package took a while to arrive even though I am in Los Angeles (it should take 1 biz day to get to me once it is in the mail). When it came, the dress was strangely proportioned and much smaller than size smalls of other brands. Thankfully it wasn't uncomfortable, and I decided to keep the dress, but felt like I would not take a chance on them again. I did give them one more chance later, this time ordering up a size. I ordered on Jan 8, they confirmed the order but gave zero updates. I sent a message to them on the 18th, and on the 20th they created a shipping label and said the package had been shipped. Here I am on the 25th, and they haven't put the package in the mail. They should be realistic about packing and shipping times AND they need to hire more people to fulfill orders.

I'm having the same exact issue as the other 2 reviewers here. It has been more than 3 weeks since I placed my order and I have not received any updates. On their website it states that it takes 5-7 days to process an order. It's been triple that amount of days now.....