Grill Rescue Tracking Order Status

This is a tentative review. I did a kickstarter with this company, as I liked their ideas and message. Their website proclaimed a 30-day, 100% money back guarantee of ALL of their products, regardless of use or reason, so I decided to give them a shot. What a mistake. I got the product and, while I really liked the grill brush, the caveman grills were not for me, so I asked for a refund. I was told they don't give a refund because it was bought through Kickstarter. I'm sorry, but, if I bought a companies product, it wouldnt matter where I got it from, the guarantee still stands. Nowhere in the kickstarter page nor on their website did they make a legal disclaimer stating a stipulation to their refund policy. I spent enough money that this warranted a legal dispute. Shame on this company for not honoring it's guarantee.