GGS Tracking Order Status

The compost bin is excellent. Good quality products. Delivery was quick and received excellent customer service! Would highly recommend this company.

I had a great experience with this company and would highly recommend them, I ordered a Maze wormery bundle which was already a good deal but through their local authority partnership page accessible through their home page I got a further 15% off order despite my council not working with them through their "no local authority discount". I placed my order on a Thursday night, received confirmation my order was completed by lunchtime Friday and I received it Saturday afternoon via DPD. My worms which were part of the deal were sent at first available opportunity that being the next Monday via Wriggly Wigglers, and received on the Tuesday. I emailed customer services shortly after placing my order to ask about approximate dispatch time as couldn't see information on website and received reply at start of business Friday informing that they did same or next day dispatch, very pleased with that service as well.

Awful. I bought a Composter from these people, which arrived with bits broken off and was unusable. No problem, you might think, contact them and tell 'em the problem...couldn't find an e mail address on their website, but you can send them a message via their website. Did that...no response. Found an e mail address for their sales department and sent them photos of the damage. All I wanted was the damaged bits replaced. No response. Phoned their 'Customer Care' (ha ha) number multiple times over two days. No response. E mailed again today asking for a response...No response. Honestly, how can these cowboys exist in these times. No regard whatsoever to quality of products, shipping, customer service, customer satisfaction...just take the money and run. Shocking, shocking behaviour. I'm £89.99 out of pocket for a broken bin, by the way. Avoid these people, absolutely disgraceful...