G Pen Tracking Order Status

I got a gpen connect about a year ago. Only used it maybe ten times within a couple months. Then I moved and haven't used it and when u went to use it a few months later it wouldn't work. I tried and cleaned everything and still wouldn't work. I contacted gpen and told me without a receipt that there's nothing they would back and I don't keep receipts for months..... So fast forward and I wait till 710 sale specifically to order a new tank and another cheap part just in case because they told me it needs a new tank most likely . I wasn't going to pay 45 bucks for a tank for something that I already paid 200 for and should be working. So 710 comes and i place an order for a tank and another part and a vape pen which is the Dr green thumb micro. They cancel my order a week later with no warning. I contact them and explain and they tell me they will fix it and honour the pricing. So they do it and re charge me again.... Gets cancelled again. This is now 3 weeks later and another complaint email and a person telling me now I have to call to place a THIRD order.. and manager finally emails and says they will send me order. I got the order. The tank and part fixed nothing.. so obviously the battery has gone to crap in a brand new device that was barely used cuz that's the last thing it could be. The micro Dr green thumb vape pen is the worst vape I've ever used. Even keeping it upright, the white plug from up inside constantly comes out and gets stunk in the tank and concentrates are everywhere except down on the burner. Allll the time! It's a huge waste of my product and doesn't smoke well because of it either. All in all I'm super disappointed. I tried to email again about these things to the manager and they never replied... Not surprised and then shared a story about it all on my ig lady_smokeatoke and of course they didn't care there either. I will never buy any more products from them and going forward I'll make sure my reviews reflect that in store and on my ig page.

Purchased the Elite. Worst waste of money. Runs VERY hot and takes several heatings to get any vapor to show even at 410 degrees F. Takes forever to charge and no time at all to deplete the battery. Tried to contact them several times to request a return and refund. They never respond. Tried several times to register my pen. Neither listed serial numbers are recognized by their system. Again tried customer service. No response. Please don't waste your money regardless of what deal they are offering.

Worst customer service ever. Item was back ordered and I was never contacted. Waited over a month and they cancelled my order without telling me and then were literally rude about it when I called. Just the worst of the worst, especially for 2022.

Amazing products and customer support I highly recomend

It could be an extraordinary product , but talking about gpen there is a problem : the smell of plastic. After tried different pen and all presented the same smell, I opened the pen to understend what is smelling so much . The fault is of a kind of glue wich is used for the inside component . Only one pen ( of 5 tried ) was without this glue and only one pen was not smelling of burn plastic ( the glue was smelling of burn plastic when in use ) .