Goodgoth.com Tracking Order Status

took a chance and ordered a double dip mystery bag. I got the most beautiful black lace dress and a gorguous black blouse with long sleeves that lace up. Couldnt be happier!

I have been dreaming of this green dress ever since I saw it on their site. When I finally had the money, $89.95, I purchased my dress, when it finally came, it was made of some cheapish stretchy fabric that does NOT look good a person with a few extra pounds in the middle, I was so sad about having to return it, but return it I did. I was excepting to get my money back as the dress is in new condition and resaleable. I informed them that there was no other items I was even thinking about buying from them, not that I know how they "really" fit a person of size. The only e-mail I have received back from them says I have a credit of $89.95 waiting for me. I have mailed them 4 times now and even filed a complainant with the Better Business Bureau, which they have not answered either. I want my money back, and they think that if they just don't answer your e-mails you'll go away.

Ordered some shoes a few years ago and had horrible customer service. never got around to reviewing them until now. ordered a pair of nice heels and when i got them there was what looked like white paint on the bottom and they were the wrong size. my mother and i got ahold of the company and at first they fought that it was indeed the wrong size, then had us send them back. then they refused a refund at first because there was white paint on them (which is how i had gotten them) and supposedly pet hair all over them. mind you, when i tried them on i did it on a clean hardwood floor and immediately re-boxed them as they did not fit. still havent bought anything since, and i have also read some pretty bad reviews on them as well. cute clothes and shoes, but terrible customer service.