GlowUniverse.com Tracking Order Status

Absolutely terrible. Ordered six different packs of sticks and all arrived faulty. We ordered them for a wedding, tested them the day before and none worked properly. We are now being told that we should have tested them when received, even though that means they would then have been unusable by the time we needed them. Heed other reviews and avoid like the plague. Atrocious products and equally atrocious customer service.

Absolutely dreadful customer service, I ordered a large number of items and they are defective and faulty and completely unsellable.

Took my order and they maintained that it would be delivered on time right up to two days before delivery. On the day I expected it they told me they did not have the stock, gave me a refund and left me 24 hours to source the items and arrange delivery from somewhere else. Gave them an extra star just because they replied to emails quickly and issued a refund promptly. Not at all happy though.

Ordered items shown in stock for a PTA event, within a few minutes of being billed I was informed the item was sold out but they could find another supplier for 80% price increase. Wish I'd read more Google reviews before ordering as this seems to be a pattern.

I love handing out light thingies for Halloween, July 4th and pretty much any public occasion. Glowuniverse had a great selection and they ship so fast. I order in bulk and then pass them out to everyone I meet. The neighborhood kids know to start at my house on 10/31 so they are safer on their romp. One year I passed out more than 200 bracelets; it was a real thrill for me and the kids had such a good time.