GigaGolf Tracking Order Status

I returned a defective TRX Ti driver along with a set of GX922 irons and 2 fairway woods. The driver was defective but the rest of the irons were fine. I just thought they were too heavy and bulky for my game. Its been over 3 weeks and I have yet to receive a refund under their much-touted guarantee. I made the mistake of following this purchase with another one which was a set of forged irons. They were good, but several of the irons were inexplicably hard for me to hit. All have been returned and no refunds have been issued. Their construction and delivery sysytem is excellent and I think their products are componants are generally of high quality, but their service after the sale is very bad. I would avoid them at all cost unless you know you will not be returning anything after the sale. My return experience is bordering on fraud and they are not responding to my e-mail requests for refund. I am worried and may have to take the drastic step of contacting the Florida consumer protection office and the state Attorney General.