GiftBasket Tracking Order Status

Contrary to previous reviews here, I have to praise them for their service. I ordered the Easter Basket for my family in Texas which, when duly arrived was pathetic compared to what the description was on line. I wrote to them immediately and voiced my disappointment and described what they had received. The response couldn't have been faster. And smartly resent the correct gift. 100%satisfied.

Not very happy. I thought I was ordering from Shari's Berries, because we had them a few months ago and LOVED them. These are mediocre by comparison. The strawberries are not as ripe, and the flavor is just O.K.

The ordering and paying process went well. Unfortunately the failure can when I received a phone call saying my order could not be filled. After the website showing my area had someone to fill the order, I received a phone call stating that the place that was to prepare and deliver the fruit basket did not have fruit and could not fill the order. The caller then wanted to give me a 50% refund. I say no way, I want a full refund and complete refund of the product cost and charges applied to the order. I did get the refund. However, I really needed that gift basket. They should know if their suppliers have the items they advertised within a specific zip code.

I placed an online order from the U.K, for my sister's 50th birthday who's in Texas. Was a bit worried and did not know what to expect. However, I am happy to give 5 Stars, and the customer services was very helpful and good. Thank you guys, for helping to make my sister's day special from over the sea.

The delivery is not accurate. Paid extra to have expedited delivery and it was not expedited. I would hesitate using them.