Giant Food Tracking Order Status

I will pay more money for high quality items, but Giant charges very high prices for sub-standard foods. $2 for a plastic wrapped bunch of sub-standard celery or $4 for a slightly better looking bunch. I bought a lb of bacon. 12 oz of carefully hidden fat with 4 oz of meat so thinly sliced you could not separate the slices. Yes, I bought the sale bacon because I could not handle $10 and more for other brands. But the fact that the fat & poor quality was so artfully hidden chaps-my-hide. It was also so salty it is in the trash. I hate being scammed. I will never set foot in Giant again. Honesty, integrity, & quality are very important to me. I wish I could attach my pictures that prove my statements.

This was through On Line pick up. I had asked for Large Russet Baking Potatoes (3) and what I received was 3 potatoes between the sizes of a tennis ball and a golf ball for $1.25 each. Everything else was great. I would have given them a 5 stars had they paid attention to the selection of merchandise.

Self check out machines are just awful. I hate using them but sometimes if have to because there are not enough checkouts open. Today there was only one checkout open with a long line. I used the self checkout and it constantly required assistance. The problem "place your item in the bagging area" or "replace your item in bagging area" etc. It can't tell what the customer is doing regardless of hard you try to understand the problem with the bagging process. Please fix your self checkout machines. I would shop at another store but I shop at this Giant because it provides free bags. The store is 141 East Swedesford Road, Exton, PA. Last comment: I wish you would stop with the roving robot that is always in the way.

After standing in a long line with a disability, no one wants to stand in another line at the door for them to check your receipt. May I suggest that you have one security guard near the register and one by the door. I won't be standing in 2 lines. Check your cameras. SMH

Not being able to choose whether you want or not want substitutions individually. Your site used to give you a choice to choose the items you did not want substitutions, and now it’s either you want no substitutions or you want all substitutions. Bad option. Please give the customer the option when purchasing the item to choose their options individually, and have the shopper call the customer to to let them know what the substitutions are.