Ghost Bikes Tracking Order Status

Order hip protection was cheaper than anywhere else ordered Wednesday 14.00 with me 11.00 Thursday great service

I bought a motocross outfit for my grand daughter, got the size drastically wrong, contacted Ghostbikes by email, they explained the return/exchange system in easy to understand terms. I explained I needed the correct size very quickly. The customer service team went above and beyond to ensure I received it within two days. I cannot recommend them enough

This shop is local to me and visited them recently for a new helmet for me and pair of 'summer' bike boots for hubby. The staff in store were very helpful at that time. Unfortunately the bike boots stitching started coming away after being used twice. Back to shop for exchange but had no others in stock so back to trying on several pairs. The lady was very helpful as he tried on many pairs. Eventually chose a new pair and now all is sorted - hopefully

I’ve ordered two jackets from ghostbikes and although the price was satisfactory and the deliveries arrived in good time, the condition of the items left a lot to be desired. The main reason for this was the substandard packaging. The Spada jacket I ordered a few months ago arrived rolled up in what could best be described as some sort of bin bag or possibly even a plastic sheet that was once used to house human excrement gathered from a Siberian gulag. As a result the jacket was marked in places and creased. Nonetheless, I decided to give Ghostbikes another try and bought a Revit jacket. This time, the jacket was delivered in a large cardboard box. The jacket was not shaped in a coat hanger or protected by bubble wrap. In fact, there was no additional filling in the large box at all. The jacket seemed to be simply thrown into the box with gay abandon, crumpled up and destined to rub against itself and the sides of the box during the turbulent journey towards its new master. Again, as a result of this, the jacket was creased and marked. Why do this? Why such carelessness? Do you hate the items you sell so much? You’ve taken good money for the item so why not treat it and the customer with respect. I’m glad UK Good Deals Ltd don’t run a funeral service. Otherwise bodies would wrapped in shopping bags from Aldi and rather than buried or cremated, be placed in a seated position on the number 8 bus in Birmingham, damned to travel the inner circle for eternity.

Always had good dealings with Ghost bikes me and my ride mates all buy diffrent items for them staff are brilliant helpfull and knowledge is great . Never had any issues with helmets or boots . Brilliant customer service 5* from them . Bought 2 helmets today me and my mate as spares good deals try and buy which u like ..👏🏼👏🏼😁