Floe Oral Care Tracking Order Status

- The company claimed to me directly that they would start selling individual toothbrush heads within 3 months. - They later decided against this so our only option is a ~£16 per 3 months subscription pack of floss, toothpaste plus an individual toothbrush head. - It is possible to cancel subscriptions online however the company ignores requests to cancel subscriptions by email. In my opinion this is dishonest behaviour.

I didn't receive a delivery and had to chase it up. However, this was instantly remedied by the customer success team and I also received a personal email from one of the Founders, which was a very unexpected and a super nice touch. The missed delivery was due to a system mess up and they apologised sincerely. Floe's products are awesome and I can't recommend them highly enough. I notice a difference in my overall oral hygiene when using them compared to regular off the shelf toothpaste and toothbrushes. The sustainable angle is a big factor for me too, so this is another tick in the box. Keep up the great work, Floe!

Great service would recommend.

I had to request a 'missed' delivery. Thanks to Sarah(?) who got it sorted.

Great product and service as ever