Cheeky Tracking Order Status

Cheeky nightguards are a game-changer! Unlike uncomfortable drugstore options, Cheeky's nightguards fit perfectly and I can wear them every night without issue. Cheeky is a way more affordable alternative to my dentist’s expensive option. I Highly recommend!

My experience with Cheeky has been great! The impressions were super easy to take and they send me a perfect fitting night guard after a week or so. I no longer have migraines in the morning, it has been a game changer.

They say it will take 7-14 days to get the guard back, in reality the process is three months - reviews online seem to back that up pretty universally. No proactive communication in the meantime.

The company only gets 2 stars because the product is well made. They have awful timeslines, are not proactive at all delays, and their Customer service is useless. Their response to everything is “we will follow up with the department and you will get an email when it is shipped”. I ordered the annual subscription, which a new night guard is sent every 3 months. After my first 3 months, a guard was never sent. I had to contact them and wait for production. For the remaining 2 I reached out in advance. The last time I used the service I ordered the annual again in December, but didn’t get my night guard until the end of February. Again, customer service was useless and did not provide any information aside from them having staffing issues and that I will receive an email when it is shipped.

Poor customer service and product is not worth $10