Germaine de Capuccini Tracking Order Status

Excellent customer services. I’d made a mistake on my order so I called the number on the webpage (which was answered straight away) and explained my problem. It was dealt with immediately. No hassle. This was quite refreshing. The ladies I dealt with were Lovely, friendly and so helpful. A pleasure to deal with. Thank you.

I have bought quite a few products from Germaine over the past few months. Every time I found air trapped in the cream pots. When the foil seal is peeled, the pot are half empty. When I pointed this out in my last purchased (c £300), I was dismissed quickly. Customer services didn’t listen to what I had to say and sent me a free face mask to close the issue. I found this insulting. The creams are good, love the texture and the feel on the skin but they are expensive for 3/4 of a pot. I have been purchasing from another luxury brand for years before trying Germaine and never had this problem.

Whatever your skin needs, Germaine has the answer. I had a baby in November and even though I feel like I’ve been through the wringer my skin has looked great and I have received many compliments on it. I put it down to the Germaine excellence. With my cocktail of products they make me look human, even though I don’t always feel it!

Very prompt. Excellent products.