Georganics Tracking Order Status

Prompt, efficient and helpful customer service. Two years ago the service was not very helpful. Now it has changed. I had a problem with my sonic toothbrush bought 2 years ago. Sarah, the Operations Manager, was very attentive and sent me a new toothbrush. there had been problems in the past, as other reviews mentioned. Hopefully the product is now as good as the customer service.

Good quality. Had my sonic toothbrush for the last 18 months or so and it's still going strong. My partner has also had one for a year - we're both very pleased. Last week I made an order for replacement toothbrush heads and was accidentally sent less boxes than I had ordered, but I emailed Support and the Ops Manager Sarah responded to me the next day - she apologised and confirmed they're sending the missing boxes :) I will say that the dental floss is pretty s--t, won't be bothering with that again until they change the way it's made.

Had a really bad experience with the customer service. My sonic toothbrush broke suddenly, and the customer service representatives were really helpful with quick response times. That is, until it came time to send out the replacement toothbrush they promised. Then they stopped replying all together. However after a few prompts and follow up emails they replied and have organised a replacement to be sent out for free

I love the toothpaste powder. Works a treat! The dental floss is disappointing as it breaks easily and pieces of it get stuck between your teeth. It needs to be developed more to be useable.

Excellent products. We love that the packaging is 100% recycled and that the product itself is vegan and will not contribute to the ill treatment of animals, as it’s cruelty free. We will buy again and we have shared the details of your products with friends, family & social media.