Gentle Herd Tracking Order Status

J'ai commandé ce 02/10/2023 la brosse à lisser les cheveux. ( ORDER #22849S50601), 21.99 Euros livraison gratuite. Je vais suivre ma commande jusqu'à la réception et évaluerai mon expérience in fine... Ma commande avance! au 16/10/2023 mon colis est encore en mode "transit" et n'est toujours pas expédié à destination...

Super Luxe, cozy,gentle cashmere, I recommend

I bought a cashmere cardigan. Lovely and soft, but it shed worse than a fluffy pet! Dreadful quality fabric. The first wash left a pile of fluff in the machine and there is fluff everywhere. I can't recommend the alleged cashemere.

I seem to have had a different experience than others who reviewed this company. I found the quality to be very good - and I buy cashmere from many high end outlets. The shipping is a tad slow, I agree, but I think we have become so accustomed to the "next day" from Amazon and others. As long as I know it is going to be a bit longer, I am ok. But what really made me happy was handling returns. The size was wrong on a few items. I thought - oh dear, this is going to be a nightmare. Well, it was not. You do have to pay return postage, but so far the return process has been just fine. Finally, every one of my emails to them is answered - almost the next day. With helpful instructions. That is impressive to me. So I will continue to order from them! (and I am in no way connected to them or incentivized to write this)

Not good. I ordered pairs of trouser and the material was not the same in the photo. It’s poorly made clothing for outrageous prices. I had previously wrote a review for 1 star but they have since replied and said they would allow me to return all the trousers. It just took a bit of hassle. I ordered two sets of pants. The first set I ordered had yet to come but the second set arrived, which I placed that order several days after the first. The shipping is very slow. All the products have ridiculously high stars with 0 disappointment ratings bc they can approve reviews. But all of these reviews have higher dislikes than likes on the comments.