FunnyFuzzy UK Tracking Order Status

I purchased a sofa cover, which, when it arrived, was too short and had a fault in the fabric. I contacted customer services and was offered various discounts to keep the item, but I sent photographs of the faults and was eventually offered a replacement and a partial refund without the need to return the faulty item. The refund was processed straight away and my new sofa cover arrived today. I have only given 3 stars because I haven’t tested the product yet (it looks fine though) and it was a bit of a palaver to get the matter resolved; however, we did get there in the end.

Livraison rapide et commande très bien emballée. Petit défaut de fermeture éclair. Le service client a été très réactif et m'a renvoyé une housse. Je recommande ce site.

bonjour j ai commandé un travel bolser safety medium pour mon spitz de 5 kg , en similis cuir , reçu parfait je peut mettre mon chien dedans en voiture et aussi quand on part en déplacement je peut le sortir de la voiture et il lui sert de dodo , je recommande sans problème et je vais en commander un plus grand pour mon autre chien de 10 KG

The products eventually arrived, and FunnyFuzzy sent an apology for the late dispatch. I had no confidence in the product, but when the covers were opened, they were excellent. Thank you. The covers are for our motorhome, so they will not be used very often. However, the delivery is slow—really slow. If you have the patience, they are worth the wait.

I placed my order then read the negative reviews and was worried I'm just thrown my money away. Firstly I had forgotten to add the discount code so chances sending an email and was pleasantly surprised when the discount was granted as they were really not obligated to do so. Many of the reviews claim orders are either very late or have not appeared. I was again pleasantly surprised for my items to arrive in under 2 weeks. Other complaints are sizing. I can confirm I got the sizes I ordered. Quality is also criticised but initial impressions are they are as advertised and expected. Throughout the process the company have kept me up to date on where my order has been in the delivery process. If the items wear as well as I anticipate I have no complaints. Yes not cheap items but if they last will actually be value for money. Hope this helps anyone who is reading the negative reviews and hope you have the same experience as I have.