Funjet Vacations Tracking Order Status

I will never use them again. We booked a group vacation (10 of us). We was suppose to get double beds, as I was sharing a room with another female. They put us in a room with a king size bed and a damn pullout sofa. All the money I paid I shouldn't have had to sleep in the same bed with someone nor sleep on a damn pullout sofa. Their dumbass reply was we aren't guaranteed double beds. What kind of crap is that. We should be guaranteed what we booked after paying OUR money. It was suppose to be a kid free resort, it was so many damn kids I thought I was at an elementary school. I requested some money back, they talking bout $100 credit. THATS BULL...I WILL NEVER USE THEM AGAIN

GARBAGE COMPANY! DO NOT BOOK WITH FUNJET! We used a travel agent called TravelMation and they use Funjet for all inclusive packages and many other venders. We booked a trip through the travel agent/Funjet to Punta Cana DR and stayed at Be Live Collection Adults Only VIP. To our surprise this resort was closing its doors in 10 days and got bought out by the Hyatt! It was dirty, run down and the staff was awful! We were treated like crap at the front desk and when I asked a question the worker said to me “LIKE I SAID”! 😡. The room was run down! Our view was weeds and a fence with construction wrap on it. Remote’s didn’t work,safe didn’t work,bath didn’t work and the shower 🚿 fixture was falling off the wall. The hallways were not lit up and dark! Very unsafe! Elevator’s didn’t work! The roof damage was so bad and leaked everywhere that the smell of sewage from the leaks and god knows what else was enough to make you sick! The only swim up bar they had smelled like a porta potty 🚽!!! All employees there said they spoke no English and we could barely get any service! The food was disgusting and the all the drinks were a joke! Nothing was included like it should be in a all inclusive. You had to pay for all beers 🍻 except one draft beer. The bar liquor were watered down! I lost 4 pounds on this trip! My husband and I spent 4k on this trip and the first 3 days we spent trying figure out what to do or how to get service! Funjet sells packages for resorts that are definitely not what they say they are and I cannot believe how awful this was! Do not use Funjet! They will rip you off and lie to get your money!

A girl named alexis gave a negative review on the site. Her one star review did not tell the whole story and it was an unfair indictment of the travel agent involved. She is a student and canceled a noncancelable trip after she confirmed because she never got approval from her parents to go. The travel agent worked with her for hours and got her a significant refund and a flight credit that she could use for that portion of the trip on Southwest Airlines at a future time. The girl wanted the other kids on the trip to pay for the money she would’ve been out. It’s unfortunate all around because it could’ve been avoided had she just been open with her parents in the first place. I felt a correction was needed.

We had to cancel our trip to Hawaii last minute. Pamela at funjet was able to rebook us in a 72 hour timeframe. She worked numbers with me and helped me find something we wouldn't have to come out of pocket much for. We went to Aruba instead and had a wonderful time! Everything was smooth and no mishaps along the way! Definitely recommend!

Nothing but great experiences with Funjet. I used them a couple years ago and the trip went smoothly. I recently had to cancel another trip due to the airline changing my flight schedule. It did take about 90 days for a refund, though. No biggie.