Frontpoint Security Tracking Order Status

One of my indoor cameras went out overnight last week. So, I called Frontpoint. They were busy and returned my call a few minutes later. An agent named Kenny G helped me. The problem partially was that I was on 2 different WiFi services. Kenny was awesome, took all the time necessary to diagnose and fix the problem. It turned out that I was was unaware of many of the features that my system had available and as such was not using. I'm 75 years old and not terribly computer savvy, but Kenny took all the time necessary to walk me through many features and benefits of this sophisticated system. 2 hours later we were done. I now am aware and using the security system much more effectively thanks to his care, patience and knowledge base. I couldn't be happier with the service I had received that day. My hat's off to Frontpoint and Kenny. Will continue to be a happy satisfied customer.

Alex guided me quickly on how to resolve the payment of my balance. Very Satisfied !

My fire alarm needed new batteries. I was correctly told how the change them. I did that and now my alarm works perfectly. My problem was solved very quickly because the diagnosis was correct. I could trurn on my alarm last night that that and I now feel safe. Thea Fry

I think Frontpoint has changed. When I first joined a few years ago, there used to be "fumbling" and "bumbling" and mistakes. That was a few years ago I. Now Frontpoint seems more efficient and accurate. I like this Frontpoint better.

Great experience. I have been with this company for 14 years and I have never had a reason to remotely consider anyone else. Their customer service and support has been effective and efficient. The last representative was patient and helpful. Keep up the great work.